Privacy & Policy
At Ecofloor Ltd (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:
1. Information We Collect
We may collect and process the following data:
a) Information you provide to us
- Name
- Email address
- Phone number
- Any message or details submitted via contact forms
(This typically happens when you request a quote or contact us through the website.)
b) Automatically collected information
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
c) Cookies
We use cookies to improve your experience and analyze website traffic.
2. How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotes
- Deliver our services (floor sanding, restoration, etc.)
- Improve our website and customer experience
- Communicate updates or relevant information
- Ensure website security
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Consent – when you submit a form
- Legitimate Interest – to respond to enquiries and improve services
- Contractual Necessity – when providing requested services
4. How We Store and Protect Your Data
We take appropriate security measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Disclosure
Your data is stored securely and only accessible to authorized personnel.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
- Trusted service providers (e.g., hosting, email services)
- Legal authorities if required by law
6. Data Retention
We only keep your personal data for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal obligations
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
8. Cookies Policy
Our website uses cookies to:
- Ensure proper website functionality
- Analyse traffic and user behavior
- Improve performance
You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Ecofloor Ltd
📍 4 Barlow Drive Sheffield South Yorkshire S6 5HQ
📞 0114 3211796
📧 paul@ecofloor.co.uk
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
